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OyeToys β€” FAQ
1. How do I start bidding on OyeToys collectibles?+
Simply register/login, choose your favorite collectible, enter your bid, and confirm.
2. Can I cancel my bid once placed?+
No. All bids are final and cannot be retracted.
3. How will I know if I’ve won?+
The highest bidder at auction close is declared the winner. You’ll be notified by email and phone.
4. How long do I have to pay after winning?+
You must complete your purchase within 24 hours of auction closing.
5. What if the winning bidder doesn’t pay?+
The second-highest bidder automatically becomes the winner at their last bid amount.
6. Can I return or exchange an item I won in an auction?+
No. All auction purchases are final sale only – no return, no refund.
7. Can I place bids on multiple collectibles at once?+
Yes! You can bid on as many auction items as you like.
8. Is there a limit to how many times I can bid on a product?+
No, you can outbid multiple times until the countdown ends.
9. Do I need to pay for shipping?+
Yes. Shipping charges are additional and calculated during checkout.
10. Can I collect my product in person?+
Yes. Winners may choose store pick-up (if available) to save on shipping.
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