OyeToys Privacy Policy explains what information we collect, use, and share when you visit or make a purchase from the website oyetoys.com (the "Site").

This Privacy Policy applies to all users of our website or services. If you disagree with our terms, do not use our website or provide us with any of your information.

1. Information We Collect

The following types of information may be collected when you visit our website or interact with it:

Personal Information

Personal information that identifies you, such as:

• Full name

• Email address

• Mobile number

• Shipping and billing address

• Payment information (only processed via secure third-party payment gateways – we do not store card data)

• Order history

• Feedback, reviews, or communication history

Non-personal information

Cookie, web beacon, or analytics tools collect the following information automatically:

• IP address

• Browser type

• Device type

• Geographic location (approximate)

• Pages visited, time spent, and actions taken on our website

• Referring source (e.g., Google, social media, etc.)

2. How We Use Your Information

Our goal is to use the collected data in the following ways:

• Processing and fulfilling orders, including delivery and returns, and providing customer service

• Providing you with updates on your order, shipping updates, promotions, or offers

• Our goal is to tailor your shopping experience according to your preferences

• To enhance our website's function, performance, and usability

• Assuring that legal obligations are met and that any disputes are resolved

• Fraud detection and prevention

3. Sharing of Information

The data you provide to us is kept confidential and will never be sold or rented to a third party. The following parties may receive your information:

Trusted Service Providers

Among these operations are:

• A logistics partner for the delivery of products

• Secure payment gateways

• Tools for customer service

• Hosting, analytics, and other IT services providers.

A strict confidentiality agreement binds these third parties, allowing them to use your data only in the context of the specific services provided.

Legal Requirements

If necessary, we may disclose your personal information to:

• Observe any applicable laws or court orders

• Assisting law enforcement or the government

• Assure the safety and welfare of OyeToys, its users, and others

4. Data Security

Data protection measures include the following technical and organizational measures:

• Secure socket layer (SSL) encryption for transactions

• Firewall-protected server infrastructure

• Limited access to customer data on a need-to-know basis

Although we do our best, no method of transmission or storage is completely secure. If you suspect any suspicious activity, please report it immediately.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyse site performance, and deliver relevant content to you.

Cookies help us:

• Reward repeat customers

• Keep track of your cart

• Identify user preferences

• Assess the effectiveness of your campaign

By adjusting your browser settings, you can modify your cookie preferences. Certain functionality on our website may be affected if cookies are disabled.

6. Children’s Privacy 

Our website does not knowingly collect any personal information from children under the age of 13. Our policy is to delete any unintentionally collected information as soon as it is discovered.

7. Your Rights & Choices

It depends on local data protection laws whether you are entitled to the following:

• You can access your personal data

• Updating inaccurate data or correcting it

• You may request that your personal information be deleted

• You may withdraw your consent to receive marketing communications

• Data processing objections or restrictions

You may exercise these rights by sending an email to support@oyetoys.com.

8. Third-Party Links

External websites and social media platforms may be linked to our website.
These third-party websites are not under our control, and we do not have any control over their privacy practices or content. If you would like to share any information with them, please review their privacy policies.

9. Updates to This Policy

This Privacy Policy may be updated from time to time in response to changes in the law, technology, or operations.
Whenever we make changes, we will update the "Effective Date" at the top of this page and, where necessary, notify you via email or banners on the site.

To ensure that you are aware of this policy, please review it periodically.

10. Contact Us

Please contact us if you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data:

Email: support@oyetoys.com
Phone: +91 8800103373